Friday, March 28, 2014

Yelp sues firm over allegedly posting fake reviews

HT Julian McMillan ml 130913 16x9 608 Yelp Sues Firm Over Allegedly Posting Fake Reviews

(Credit: Courtesy Julian McMillan)


Yelp is suing a North Park law practice for allegedly seeding its Yelp page with "fake reviews" from non-existent clients.


Julian McMillan, who is the owner of McMillan Law Group in North Park, was offered using the suit a week ago. The suit, filed in Bay Area recently, claims firm employees "make believe you be clients and review their very own employer on Yelp." The suit names employees who've provided reviews that are positive around the McMillan Law Group Yelp page.


One of these simple reviews, as referred to within the suit, states: "The whole firm staff was very useful. Irrrve never felt uncomfortable asking them questions through the process, and also the staff was very informative. I had been stored informed throughout my filing. I certainly recommend McMillan Law Group for any quick, efficient and discomfort-free personal bankruptcy experience. I'm now back on my small ft again financially because of the firm."


Within an interview, McMillan stated the suit has "no merit." He stated the suit was filed "purely in retaliation" for his suit against Yelp in small claims court.


McMillan prosecuted Yelp on the dispute over advertising McMillan had bought online. McMillan claims that firms that don't advertise on Yelp are treated in a different way through the rankings website.


"They are an online bully plus they mistreated their dominant Internet position to promote contracts," he stated. "These are attempting to squash my freedom of speech in small claims court, which granted me back $2,700 in my advertising contract."


On appeal, the judge stated McMillan's small claim judgment is going to arbitration although the judge didn't create a statement on merit from the suit, McMillan stated.


A speaker for Yelp stated their suit against McMillan is "completely outside of the little claims court situation, which, while you most likely know, the judge overruled in Yelp's favor. We take a hostile stance against business proprietors who're trying to mislead customers through fake reviews. This situation is all about one factor: holding the McMillan Law Group responsible for its tries to trick customers. MLG's behavior is especially disappointing given they've specific probably the most vulnerable customers of: people who might be facing personal bankruptcy and who're using Yelp to locate assistance."


Yelp's business is dependent on "supplying reliable reviews towards the public," the suit claims. The Bay Area-based clients are suing for breach of contract, intentional interference with contractual relations along with other actions. The total amount Yelp demands surpasses $25,000, the organization claims within the suit.


This really is Yelp's second complaint it filed against a company associated with deceitful reviews. Yelp prosecuted BuyYelpReview.com, a business which was selling fake reviews to companies so that they can enable them to suppress their bad reviews, the Yelp speaker stated.


Concerning the alleged fake reviews on his Yelp page, McMillan stated he declines helping write any one of individuals comments, nor telling employees to publish them.


"With absolute confidence, I gave legal counsel to anybody whatever person gave us a Yelp review - whether somebody I understood or referral from the friend, daughter of the client who sitting inside a meeting, they are all legitimate," he stated.


McMillan stated he's about 120 to 150 clients annually. "I do not genuinely have time for you to hop onto websites and goof around," he stated.



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