fidelity national home warranty

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Enhance the life of your home with Fidelity Home Warranty

Today, owning a house is the single largest investment that people make and spending thousands of dollars on costly repairs and replacements is the homeowner’s worst nightmare. The best way to reduce the unexpected cost of thousands of dollars, incurred in repair/replacement of failure/damage of systems/ appliances, is to invest in Home warranty services.

Fidelity National home warranty has been serving homeowners for that past 25 years. The aim of the company is to help owners to manage and protect their homes and expenses and preserve their peace of mind. For realtors, they aim to help them grow their business by offering quality products with outstanding service.

The Better Business Bureau rating for the service is A on a scale of A+ to F.

The service agreement of Fidelity National home warranty covers repair and replacement of key home systems and appliances. The covered services included are plumbing, fire extinguisher, air conditioner, heating/cooling system, hot water heater, electrical panel and wiring, roof damages, garbage disposal, smoke detector, showerheads, faucets, washer/dryer, etc.

Pros and cons of using the Fidelity National home warranty service

1. Helps you to save thousands of dollars from unexpected repair/replacement spending on home systems and appliances.

2. Guarantee service work without charging any additional service fee.

3. The technicians are local, licensed, insured, dependable and pre-screened.

4. Constant and regular customer service training

5. New feature of checking on appointments and repair/replacement status through an automated tracking system.

6. Well informed and trained customer service representatives who can help solve the problem on phone, if possible.

7. The services add value to a house for sale to be better than other listings.

Drawbacks1. Investing in the services may not be cost effective for home owners with new appliances/systems.

2. A pre-set deductible amount has to be paid for damaged systems/appliances.

3. Delays in delivery and installation are part of the replacement services.

4. Settlement of claims take some time to process if the amount is high as the company tries to quote clauses from the contract to prove your claim invalid.

5. The company first goes for the cheaper option of repairing damage rather than replacing it with a new one.

Cost incurred and premium amount charged

The premium for Fidelity National home warranty services lies between $350 and $445. The deductible amount is $55 for each repair/replacement.

The customer reviews suggest that their customer service is excellent and the vendors are great too. The company responds quickly and offers quality repair work. The technicians are well experienced professional who are polite and have a quick turn- around time. The customer care service is skilled, well-informed and fast and manages helping customers on phone, if possible. The website is convenient and easy to use.

The customer support service is knowledgeable and friendly and available 24X7. They first try to solve the problem on call; if possible, else a technician reaches your house well in time. The staff members are fast and well experienced.